(800) 834-1716

PETMADE Subscription
Terms of Use


Recurring Billing Terms of Service

Once your initial order is shipped, you will be billed for and shipped a new order of Hip & Joint Formula corresponding with your membership subscription plan:

Membership Plan Options

1-Bottle Plan

There is no purchase minimum or commitment to purchase. To customize this program to meet your needs, to update billing info, or to inquire about future shipments and charges, call customer service anytime toll free at (800) 834-1716, Outside the US, call us at +1-703-359-8489. Please note exact shipment times may vary. Every Hip & Joint Formula order is covered by our 365-day Customer Satisfaction Guarantee.

Important Notice

This membership ensures that, you'll receive an order of Hip & Joint Formula every (30) thirty days until you choose to end your membership and stop receiving our product as well as exclusive, members-only content. Memberships are continuous and are automatically renewed unless you terminate your subscription. You are free to cancel your subscription at any time without penalty or early cancellation fees.

When you enroll in the PETMADE Monthly Subscription, you acknowledge you will be billed for and receive your order of Hip & Joint Formula every (30) thirty days depending on your subscription plan. The credit card or debit card you used to enroll in this exclusive membership will be billed every subscription cycle. Coupon or discount codes can only be applied to initial purchases and such discounts do not apply to future autoship products.

You acknowledge and agree that these services are provided on a membership subscription basis and that you will be charged recurring membership fee depending on your original date of purchase and your chosen subscription plan.

You expressly authorize PETMADE to charge your credit card or debit card every (30) thirty days depending on your chosen subscription and you disclaim any responsibility or liability for any overdraft charges or fee you may incur from your card issuer or bank for insufficient funds or any other associated fees related to monthly repeat billing. You acknowledge and agree that we will not obtain additional authorization from you for each monthly membership charge.

Confirmation of Consent will be sent to you via email notifying you of your subscription and terms.

Restrictions Regarding Resale

Products purchased by consumers from Company are for personal use only and may not be resold in any fashion either online or in brick-and-mortar stores. This restriction specifically includes a prohibition on the sale of products on any digital marketplace.

Contacting Us

If you have any questions about these Terms Of Use, Privacy Policy, the practices of our sites, or your dealings with our sites, you may contact:

Customer Support Team
(800) 834-1716, Mon - Sun 24/7, Outside the US, call us at +1-703-359-8489